Shipping policy
Shipping Policy
Delivery Time
Our commitment to delivering high-quality products has led us to handle the shipping of orders with the utmost care. Currently, we aim to deliver your order within an average delivery time of 1 to 5 business days. Please note that these delivery times are estimates and can vary depending on your location and current circumstances.
Delays Due to Unforeseen Demand
We would like to emphasize that delivery times may vary due to unexpected surges in demand. While we always strive to deliver your order as quickly as possible, there may be periods when the demand for our products significantly increases, leading to delays. We ask for your understanding in such situations and assure you that we will do everything we can to minimize delays.
Shipping Service
We use DHL, a reputable international shipping company, to deliver your order safely and reliably. With DHL, you are guaranteed excellent service and real-time tracking information to monitor the progress of your shipment.
Extras
To enhance your shopping experience, we also offer:
- Free Shipping: We offer free shipping on orders above a certain value.
- Insured Shipping: If you need your order with priority and insurance, we offer insured shipping for an additional fee.
- Customer Service: Our dedicated customer service team is always ready to answer your questions and address any concerns.
We appreciate your trust in us and strive to provide you with the best possible service. If you have further questions about our shipping policy, please feel free to contact us.
Thank you for choosing Lucardio for your purchases!